Privacy Policy

Information We Collect: We may collect a range of information, including your name, contact details, and billing information (“Personal Information”), depending on whether you are a visitor to the Website (“Visitors”) or a user of our services (“Members” or “Clients”). For example, Members will be asked to provide Personal Information such as name, business name, address, telephone number, email address, and billing details.

How We Collect Personal Information: We collect information when you interact with us, such as registering for events, requesting a consultation, purchasing products or services, subscribing to newsletters, or contacting us with inquiries. We also collect information automatically via cookies and similar tracking technologies.

How We Use Personal Information: We may use Personal Information to:

• Operate and provide access to the Website and its features.
• Manage and facilitate your registration, onboarding, and use of our consulting services.
• Process orders, payments, and billing for products or services.
• Communicate with you about your account, transactions, security issues, or updates to the Website.
• Respond to your inquiries and provide customer support.
• Conduct research and analysis to improve our services.
• Send you marketing or promotional communications, where permitted, which you may opt out of at any time.
• Protect our rights, privacy, safety, or property, prevent fraud, and comply with legal obligations.

Disclosure of Personal Information: We may disclose Personal Information:

• To employees, affiliates, or third-party service providers (such as payment processors, hosting providers, and analytics vendors) who assist us in operating the Website or delivering our services.
• To business partners as part of joint promotions or service offerings.
• In the event of a business transaction, such as a merger, acquisition, or sale of assets.
• To comply with legal requirements, respond to lawful requests, enforce our terms, or protect our rights.

When you purchase services from us, payment card and billing information is collected and processed through PCI-DSS-compliant third-party payment processors. We do not store full payment card numbers on our own systems. Our payment processors are contractually obligated to handle cardholder data in accordance with the Payment Card Industry Data Security Standard (PCI DSS) and applicable card-network rules. We retain limited transaction records (such as the date, amount, and a masked or truncated reference to the payment method) as needed to fulfill orders, provide refunds, maintain accounting records, and comply with legal and tax obligations.

By providing your phone number and opting into our SMS communications, you consent to receive automated messages related to our services and promotions. Message frequency may vary, and standard message and data rates may apply. You may opt out at any time by replying “STOP” to any SMS message, and you may reply “HELP” for assistance. We strictly adhere to carrier SMS policies and ensure compliance with the Telephone Consumer Protection Act (TCPA).

Note: We do not share phone numbers collected for SMS purposes with third parties or affiliates for their own marketing purposes.

We and our service providers use cookies, web beacons, pixels, and similar technologies to operate the Website, remember your preferences, analyze traffic, and measure the performance of our content and advertising. You can control or disable cookies through your browser settings; however, some features of the Website may not function properly if cookies are disabled. Where required by law, we obtain consent before placing non-essential cookies. We honor browser-based privacy signals, including Global Privacy Control (GPC), where legally required.

Other Information We May Collect: We may collect information that does not directly identify you, such as browser and device information, IP addresses, and data collected through cookies and analytics tools.

How We Use and Disclose Other Information: We may use and disclose non-identifying information for research, analysis, and to improve our services. If we combine Other Information with Personal Information, the combined information will be treated as Personal Information.

We retain Personal Information for as long as necessary to provide our services, maintain your account, comply with our legal, tax, and accounting obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete it or de-identify it.

Depending on where you live, you may have certain rights regarding your Personal Information, subject to applicable law. These may include the right to:

• Request access to the Personal Information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your Personal Information.
• Opt out of marketing communications at any time.
• Opt out of the “sale” or “sharing” of Personal Information, as those terms are defined under applicable law.
• Not receive discriminatory treatment for exercising any of these rights.

To exercise any of these rights, contact us using the details in the “Contacting Us” section below. We will verify and respond to your request as required by law. You may designate an authorized agent to make a request on your behalf where permitted.

California Residents (CCPA/CPRA): If you are a California resident, you have the rights described above, including the right to know, delete, correct, and opt out of the sale or sharing of your Personal Information. We do not sell your Personal Information for monetary consideration.

EEA / UK Residents (GDPR): If you are located in the European Economic Area or the United Kingdom, you may have additional rights, including the right to object to or restrict certain processing and the right to data portability. We process Personal Information under recognized legal bases such as consent, performance of a contract, and our legitimate business interests.

This Privacy Policy does not cover the practices of third parties, including other users of the Website or sites linked from the Website. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.

We take reasonable administrative, technical, and physical measures to protect your Personal Information from unauthorized access, use, alteration, or disclosure, and we require our payment processors to maintain PCI-DSS-compliant safeguards for cardholder data. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

The Website is not intended for individuals under 18 years old. We do not knowingly collect information from individuals under 18. If we learn that we have collected such information, we will take steps to delete it.

If you have any questions or concerns about this Privacy Policy, or wish to exercise your privacy rights, please contact us at:

Phone: 1 (800) 571-4922
Mailing Address: Real Agency LLC, 13475 Atlantic Blvd Unit 8 – Suite 765

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised effective date.

By using our Website, you agree to the terms of this Privacy Policy. Thank you for trusting Real Agency LLC with your personal information.